At Back Forty Storage, we’re committed to providing you with a clean, secure, and hassle-free storage experience. While we handle security, maintenance, and facility management, there are a few simple responsibilities on your end that help keep everything running smoothly for everyone.
Whether you’re a new customer or have been with us a while, here’s a friendly reminder of what’s expected of you as a valued renter:
We highly recommend enrolling in auto payment for your monthly rent. It’s the easiest way to avoid late fees or lapses in your rental. You can set this up online through your customer portal, and it gives you peace of mind knowing your unit is always paid for on time.
Even though our facility is secure, it’s still a good idea to check on your unit occasionally. Look for signs of leaks, pests, or any other issues. If you notice anything unusual, please report it to us right away so we can address it quickly.
When you’re ready to move out, we ask that you provide a 30-day notice. This helps us manage our units and prepare for incoming renters. You can send this notice via text, email, or phone—whatever’s easiest for you.
To ensure your unit is left in good condition and you’re not charged a cleaning fee, please:
Broom sweep the unit
Remove all trash and belongings
Take a picture of the empty unit interior
Take a picture of the area directly outside the unit
Text those photos to us when you move out. It helps us document the condition of the unit and confirms you’ve completed the move-out process properly.
If you ever notice anything wrong with your unit—like a broken light, damaged door, or debris around your space—please let us know as soon as possible. We take pride in maintaining our property, and your feedback helps us stay on top of things.
You can always reach us by text or phone for help with your unit, payment setup, or anything else. We’re here to make your storage experience simple and stress-free!
Thank you for being part of the Back Forty Storage community. When we all do our part, our facility stays clean, safe, and efficient for everyone.